Common topics
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Store setup
Help registering your store, adding your address, and uploading your first products.
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Account & sign-in
Issues logging in, changing your email, or switching between Google and Apple sign-in.
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Products & images
Best practices for uploading product photos, adding descriptions, and managing listings.
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Account deletion
Steps to permanently delete your store and all associated data from Storby.
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Privacy & data
How we handle your personal information and what data we store on our servers.
⚠️
Report a problem
Found a bug, incorrect listing, or trademark infringement? Let us know right away.
Frequently asked questions
Helpful pages