Support

How can we help?

Browse common questions or reach out directly — we're here to help you get the most out of Storby.

Get in touch

Can't find what you need? Send us an email and we'll get back to you as soon as possible.

Support@storby.ma

Response time: typically within 1–2 business days · Available in: Morocco

Common topics

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Store setup

Help registering your store, adding your address, and uploading your first products.

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Account & sign-in

Issues logging in, changing your email, or switching between Google and Apple sign-in.

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Products & images

Best practices for uploading product photos, adding descriptions, and managing listings.

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Account deletion

Steps to permanently delete your store and all associated data from Storby.

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Privacy & data

How we handle your personal information and what data we store on our servers.

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Report a problem

Found a bug, incorrect listing, or trademark infringement? Let us know right away.

Frequently asked questions

Helpful pages

🔒Privacy Policy📋Terms & Conditions🗑️Delete my data📱Get the app